In our workplace, we are likely to come across a myriad of personalities. So, how does one interpret his colleagues’ EQ? An introvert keeps to himself most of the time, but that does not necessarily indicate that he is not capable of being successful. Similarly, the push-over kind may be totally fastidious about the feelings and needs of others, but it doesn’t imply that he lacks self-esteem. So what exactly is emotional intelligence? Emotional intelligence is the self-awareness one possesses about one’s moods, behaviours, actions, and reactions, and also awareness of the effect of these aspects on other people. Lately, this term “Emotional Intelligence Quotient” or EQ, has gained recognition in the professional world, as people have started considering it to be linked with our performance at work. But how can EQ help to improve the work environment? EQ is synonymous with how one manages his emotions, responds to certain circumstances, how honest, sincere, or courteous he is, how capable one is—socially and communicatively—and how he plans to go about his life goals. We may also say that EQ is similar to maturity level. The more maturity one exhibits, the more likely he is to handle stressful situations smoothly. EQ is directly related to the thinking process, which ultimately affects the behaviour process. One may be extremely good at their job, meeting the set targets, or even smart, sociable, and funny; but at the same time, if they disrespect their co-workers, lack concern for the company’s welfare, and put their own selfish interests first, that person may be termed as someone who lacks emotional intelligence. It is, therefore, wise to hire employees on the basis of their intelligence, ability to perform, as well as their emotional intelligence quotient.
From,
Prof. Anjali Ramnani
SKIPS – MBA Colleges in ahmedabad
